Warning - common reason of alerts

We would like to draw your attention to the frequent problem generating alerts. Many alerts received from Czech NMVS and investigated by MAHs are caused during verification of medicinal products due to incorrectly set 2D barcode reader (localization of scanner) on Czech language.

If the batch number contains a letter Y or Z , you need to check the scanner settings. To avoid unnecessary error messages, please check the correct set up, for example, by reading out of the system.